Jacob Obrechtweg 28
1421 KM Uithoorn

KvK nr: 58722432
BTW nr: NL172325001B01

NL03 INGB 0007 5380 30

Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

The delivery time depends on the number of items ordered and sending location.of the receiver.

Wholesale delivery time is between 7 to 14 workdays In the Netherlands we handle a delivery in 3 till 5 workdays.

In other countries we ensure 14 or 21 workdays to delivery.

For special sending please send us an email for more information.

Maintenance of our Jewelry

 

MAINTENANCE

General maintenance and usage of gold, silver and leather jewellery:

• Avoid scratching of your jewellery

• Avoid contact with hard surfaces

• Do not wear during sports, housework, garden work, showering, sleeping.

• For pearls avoid contact with chemicals, perfumes, hairspray, makeup 

• Use a soft cloth to clean your jewelry

• Use handwarm water without additives

• Store your jewelry in a box wrapped in a soft cloth this to avoid contact with other jewelry

• Use of hot water for cleaning can effect the special glue.

• Leather parts should not be in contact with water or other fluids

• For maintenance of leather juwelry you can use the same product as used for other leather product

 

What exactly happens after ordering?

After payment you wil receive aan email with your order registration, payment and sending.

When your order is ready for shipping you’ll get an email with the shipping information as arrival order etc.

Do I receive an invoice for my order?

After ordering you will receive the invoice by mail attached with the product information.

Send us an email

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