General Terms And Conditions

Table of contents:
Article 1-definitions
Article 2-Indian Identity Code
Article 3-scope of application
Article 4-the offer
Article 5-the contract
Article 6-the price
Article 7-compliance and warranty
Article 8-delivery and execution
Article 9-Payment
Article 10-complaints procedure
Article 11-Disputes
Article 12-home Exchange

Article 1-definitions

In these conditions, the following definitions shall apply:
1. consumer: a natural person not acting in the course of a profession or business and a distance contract with the entrepreneur;
2. Day: calendar day;
3. Indian Code: the natural or legal person who remotely products and/or services to consumers;
4. “distance contract” means a contract in which in the framework of an organized by Indian Code distance marketing of products and/or services, to the conclusion of the agreement exclusive use of one or more means of distance communication;
5. Means of distance communication: means that can be used to conclude a contract, without the consumer and Indian Code simultaneously in the same room are met.
6. General conditions: these general terms and conditions of Indian Code.

Article 2-identity of Indian Code Indian HandmadeJewelry

Open   from Monday to sat from 10:00 to 21:00 hours tel 0626733738.  Chamber of Commerce number: 58722432 VAT identification number: NL173235001B01

Article 3-scope of application 

1. these general conditions apply to every offer of Indian Code and on any distance contract concluded and orders between Indian Code and consumer.

2. Before the distance contract is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, will before the distance contract is concluded, indicated that the General conditions at the Indian Code in to see and at the request of the consumer as quickly as possible digital dispatches.

3. Situations not listed in this terms and conditions are governed, should be assessed ‘ in spirit ‘ of these general conditions.

4. Lack of clarity about the interpretation or content of one or more provisions of our terms and conditions, to be explained ‘ the spirit ‘ of these terms and conditions.

Article 4-The offer
1. If an offer is subject to a limited duration or subject to conditions, this will be explicitly stated in the offer.
2. The offer is without obligation. Indian Code has the right to change the offer and adapt.
3. The offer contains a complete and accurate description of the products and/or services. The description is sufficiently detailed to a proper assessment of the offer by the consumer as possible. If the entrepreneur uses images, these are a true reflection of the products and/or services. Obvious mistakes or obvious errors in the offer not binding Indian Code.
4. all pictures, specifications data in the offer are indication and cannot give rise to compensation or dissolution of the agreement.
5. images at products are a true reflection of the products offered. Indian Code cannot guarantee that the colors displayed exactly match the real colors of the products.
6. each offer will contain such information that clear to the consumer what rights and obligations are involved in accepting the offer. This concerns in particular:
o the price including taxes;
o the possible cost of shipping;
o the way in which the contract shall be concluded and which actions this will require;

o the arrangements for payment, delivery or implementation of the agreement;

Article 5-the contract
1. The agreement is subject to the provisions of paragraph 4, at the time the consumer accepts the offer and comply with the corresponding conditions.
2. If the consumer has accepted the offer electronically, without delay, by electronic means, the Indian Code confirms receipt of the acceptance of the offer. Until receipt of this acceptance has not been confirmed, the consumer may rescind the contract.
3. If the contract is concluded electronically, the trader will take appropriate technical and organizational measures to secure the electronic transfer of data and will ensure a secure Web environment. If the consumer can pay electronically, the trader will appropriate security measures.

4. Indian Code can-within statutory frameworks-about the consumer’s ability to fulfill his payment obligations, as well as of all those facts and factors that are important for a responsible conclusion of the distance contract. If the entrepreneur on the basis of this research has good reasons not to go to the agreement, he is entitled to refuse an order or request or motivated to implement special conditions.

5. Indian Code will at the product or service to the consumer the following information, in writing or in such a way that the consumer can store it on an accessible durable medium:
a. the address of the trader’s business where the consumer can lodge complaints;
b. the conditions under which and how the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. information on existing after-sales service and guarantees;
d. the conditions in article 4 paragraph 3 of these recorded data, unless Indian Code has already provided the consumer with this data before the implementation of the contract;
e. the requirements for cancellation of the agreement if the contract has a duration of more than one year or is indefinite.
6. each agreement is entered into under the suspensive conditions of sufficient availability of the products.

Article 7-compliance and warranty
1. Indian Code guarantees that the products and/or services fulfill the contract, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and on the date the contract was concluded legal provisions and/or Government regulations. If agreed state Indian Code also in that the product is suitable for other than normal use.
2. a guarantee by Indian Code, manufacturer or importer does not alter the legal rights and claims that the consumer under the agreement in front of Indian Code can do.
3. Any defects or wrong products delivered must within 7 days of delivery to Indian Code written to be reported. Return of the products must be made in the original packaging and in new condition condition as well.
4. the warranty period of Indian Code is 3 months. Indian Code, however, is ever responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice as to its use or application of the products.

5. the warranty does not apply if:
o the consumer the delivered products itself has repaired and/or modified or repaired by third parties and/or editing;
o the delivered products are exposed to unusual circumstances or otherwise be treated carelessly or contrary to the instructions of Indian Code and/or on the package have been treated:

Article 8-delivery and execution
1. Indian Code will take the greatest possible care when receiving and implementing orders for products.
2. The place of delivery is the address that the consumer to the company.
3. Subject to what about this in article 4 of these terms and conditions, the company accepted orders promptly but not later than within 7 days, unless a consumer has agreed to a longer delivery period. If delivery is delayed, or if an order is not or only partially carried out, the consumer of this no later than 7 days after the order was placed.
4. The risk of damage and/or loss of products rests upon Indian Code until the moment of delivery to the consumer to Indian Code publicized representative, unless otherwise expressly agreed.

Article 9-Payment
1. unless otherwise agreed, the amounts owed by the consumer to be paid within 7 days after the start of the withdrawal period referred to in article 6 (1). In the case of a contract for the provision of a service, captures this term to after the consumer has received the confirmation of the agreement.

Article 10-Complaints Procedure
1. Indian Code has a well-publicized complaints procedure and deals with the complaint in accordance with this complaints procedure.
2. complaints about the performance of the contract must be within 7 days fully and clearly described and submitted to the entrepreneur, after the consumer has found the flaws.
3. At the Indian Code complaints within 14 days from the date of receipt. If a complaint longer processing time, the entrepreneur within the period of 14 days replied with a message of receipt and an indication when the consumer can expect a more detailed answer.
4. If the complaint cannot be solved in joint consultation, a dispute arises that is susceptible to the dispute resolution.

5. complaints that are not resolved by mutual agreement, the consumer to turn to Quality Foundation (www.webwinkelkeur.nl), this free will mediate. Should there not be a solution, the consumer has the ability to treat his complaint by Foundation Dispute Online, the pronunciation of this is binding and both entrepreneur as a consumer agree to these binding ruling. To submitting a dispute to the disputes Committee are costs which the consumer is charged should be to the appropriate Commission.
6. a complaint suspends the obligations of the entrepreneur on, unless the trader indicates otherwise in writing.
7. If a complaint is found by Indian Code, Indian Code will at its option replace or repair free of charge or the delivered products.

Article 11-Disputes
1. On agreements between Indian Code and consumers which these general conditions relate, is exclusively Dutch law is applicable. Also if the consumer is resident abroad.

Article 12 – Exchange
1. Having regard to the Code of Indian handmade jewelry, this falls under the custom made law and regulations.
2. Home Exchange is not possible.
3. returns is not possible on your purchase.